Privacy Policy

InsureMe Quick Quote ("we", "us", or "our") is committed to protecting your privacy and personal information in compliance with the Protection of Personal Information Act (POPIA), 2013.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

Personal Information

• Basic demographics: Age, gender, marital status
• Financial information: Income, expenses, debts, savings, assets
• Insurance information: Current coverage details
• Contact information: Email address, phone number (optional)
• Personality assessment responses

Technical Information

• IP address (anonymized - only first 3 octets stored, e.g., "192.168.1.xxx")
• Browser type and version (user agent)
• Device information
• Usage patterns and interactions with our platform

We use your information for the following purposes:

• To generate personalized insurance recommendations
• To calculate your risk profile and coverage needs
• To connect you with appropriate insurance providers
• To send you your assessment results and quotes
• To improve our service and platform functionality
• To comply with legal and regulatory requirements
• To prevent fraud and abuse of our platform

With Insurance Providers

When you request quotes or apply for insurance, we share relevant information (age, coverage needs, contact details) with insurance providers. We do NOT share your raw personality assessment data.

With Service Providers

We may share information with trusted third-party service providers who help us operate our platform:

• Database hosting (Supabase)
• Email delivery (SendGrid)
• Payment processing (PayFast)
• Analytics and monitoring services

Legal Requirements

We may disclose your information if required by law, court order, or regulatory authority, or to protect our rights, property, or safety.

What We Don't Do

• We NEVER sell your personal data to third parties
• We NEVER share your data for marketing purposes without your consent
• We NEVER use your data for purposes unrelated to insurance comparison

We implement industry-standard security measures:

• TLS 1.3 encryption for all data transmission
• Encrypted database storage
• Regular security audits and penetration testing
• Access controls and authentication
• IP address anonymization for POPIA compliance

Under the Protection of Personal Information Act, you have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your data
• Data Portability: Request your data in a portable format
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, email us at: privacy@insuremequickquote.co.za

We use cookies and similar technologies for:

• Essential functionality (session management)
• Analytics (understanding how users interact with our platform)
• Performance optimization

You can control cookies through your browser settings. Note that disabling cookies may limit platform functionality.

We retain your data for:

• Completed assessments: 3 years (for regulatory compliance)
• Incomplete assessments: 7 days (then automatically deleted)
• Application records: 5 years (FAIS Act requirement)
• Email logs: 2 years

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

For privacy-related questions or to exercise your POPIA rights, contact:

If you're not satisfied with our response, you can lodge a complaint with the Information Regulator: www.justice.gov.za/inforeg/